Customer Disservice Because we’re not satisfied until you’re not satisfied.
Consulting. If you’re not a part of the solution, there’s good money to be made in prolonging the problem.
Give Up. At some point, hanging in there just makes you look like an even bigger loser.
Discovery. A company that will go to the ends of the Earth for its people will find it can hire them for about 10% of the cost of Americans.
Procrastination. Hard work often pays off after time, but laziness always pays off now.
Consistency. It’s only a virtue if you’re not a screwup.
Challenges. I expected times like this - but I never thought they’d be so bad, so long, and so frequent
Idiocy. Never underestimate the power of stupid people in large groups.
Meetings. None of us is as dumb as all of us.
Motivation. If a pretty poster and a cute saying are all it takes to motivate you, you probably have a very easy job. The kind robots will be doing soon.
Planning. Much work remains to be done before we can announce our total failure to make any progress.
Teamwork. A few harmless flakes working together can unleash an avalanche of destruction.